Interactive Kiosk Market by Offering (Hardware and Software & Services), Type (Bank Kiosks, Self-service Kiosks, and Vending Kiosks), Location (Indoor and Outdoor), Panel Size (17”-32” and Above 32”), Vertical, and Region - Global Forecast to 2021 to 2027

ID: VPR/SEM/220 Publishing Year: February 2021 Pages: 172 Format:   


Market Overview:

The Interactive Kiosk Market was valued at $XXX billion in2019, and it is expected to reach $XXX billion by 2027, registering a CAGR of XX% from 2021 to 2027.

Interactive Kiosk is a self-service device or a computer installed in public sectors which helps users to communicate with digital content and information through user friendly interface. Interactive Kiosks are used for retail sales, bill payment, information sharing, and tourism. They also help to obtain personal information easily from the users. Interactive Kiosk Market has a great potential to allow customers and enable them to do things on their own. Interactive Kiosks have made a huge progress, and this can be seen in their extensive, time-saving, and cost-effective solutions that strike the right chord with clients. The development of advanced technologies provide enhanced visualizations in numerous industry verticals which include education, corporate, retail, sports & entertainment, transportation, and others. Moreover, Interactive Kiosk allows customers to get control over their purchasing decisions, which will guarantee higher degree of customer satisfaction, and also is able to capture huge number of customers.

The important factors that fuel the growth of Interactive Kiosk Market include rise in demand for automated devices, wireless communication, technology advancements, and remote management. Interactive Kiosk Technology has become evolving area of the retail industry. Besides, consumers interests of self-service systems is also contributing to the growth of the Interactive Kiosk Market, as these systems provide users with quick and fast services without interference of representative and eliminate the waiting time. Moreover, fast developments in touch enabled technologies drive the Interactive Kiosk Market Growth. However, strict government regulations and high initial investment associated with interactive kiosk hinders the growth of the Interactive Kiosk Market.

Segment Overview:

The Interactive Kiosk Market is segmented by Type, Location, Panel Size and Vertical.

Type Insights:

The type insights is further segmented into bank kiosks, self-service kiosks, and vending kiosks. The vending kiosks hold the largest share of market. Vending kiosk is mostly used in retail stores, quick-service restaurants, hotels, airports, railway stations, malls, and so on. Growing retail stores is one of the factors driving the growth of vending kiosks across the globe. In addition, protected payment gateways and increased effectiveness of operations also fuel the growth of this market.

Location Insights:

Based on location, the Interactive Kiosk Market is segmented into indoor and outdoor. The Indoor Interactive Kiosks are mainly used in malls, healthcare centers, government and corporate offices, banks, airports, casinos, and so on. An indoor kiosk helps to attract customers if installed in a crowded place.

Panel Size Insights:

By panel size insights of Interactive Kiosk Market is divided by less than 17 inch, 17 inch to 19 inch, 20 inch to 22 inch, 23 inch to 25 inch, 26 inch to 30 inch, 31 inch to 34 inch, 35 inch to 40 inch, 41 inch to 44 inch, 45 inch to 49 inch, 50 inch to 55 inch, and so on.

Vertical Insights:

The vertical insight for Interactive Kiosk Market is divided into retail, healthcare, banking and financial services, government, transportation, hospitality, entertainment, and others. There is a lot of demand for retail applications as they provide information and advertise the offers to shoppers without the need for the shoppers to actually visit the retail shops. It also allows in-store product information and promotional displays of the products and services to attract the attention of consumers.

Major Key players of Interactive Kiosk Market:

NCR Corporation, Kiosk Information Systems, Advantech Co., Ltd., Meridian Kiosk, Advanced Kiosks, Diebold Nixdorf Incorporated, Source Technologies, TouchScreen Solutions, Embross, and REDYREF.

Most of the Interactive Kiosk Market is focusing on business expansion to gain higher revenue share through adoption of strategies such as mergers and acquisitions and new product development.

Interactive Kiosk Market Key Segments:

Interactive Kiosk Market, by Offering

  • Hardware
  • Software & Services

Interactive Kiosk Market, by Type

  • Bank Kiosks
  • Self-service Kiosks
  • Vending Kiosks

Interactive Kiosk Market, by Location

  • Indoor
  • Outdoor

Interactive Kiosk Market, by Panel Size

  • 17”-32”
  • Above 32”

Interactive Kiosk Market, by Vertical

  • Retail
  • Healthcare
  • Banking & Financial Services
  • Government
  • Transportation
  • Hospitality
  • Entertainment
  • Others (Corporate and Education)

Interactive Kiosk Market, by Geography

  • North America
  • Europe
  • APAC

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